Account

Can I update my profile?

Absolutely. Login to www.uspsepm.com and select [Update Profile].

*This is how your name will appear when you apply a USPS® EPM® seal to a document, please do not use punctuation.

How do I add users to my account?

Login to www.uspsepm.com.

If you have a corporate/ multi-user account, select [Maintain Users] [Add User] and fill in the appropriate information. When you finish you may send that user an [Invite] so they know that an account has been created for them.
If you have an Individual account, you must first select [Update Profile] and select "Multi-User" Account. From there follow the above steps for corporate/ multi-user account.

Why have I received an email stating my account has been created, when I never signed up for the service?

For every account that is created, there is an email sent to the account holder letting them know their account has been created successfully. If you receive this email, and you have not created an account, someone may have created a profile for you on a corporate/ multi-user account.

Can I change my password?

Yes. Login to www.uspsepm.com and select [Change Password].

What if I forget my password?

Please contact customer support at 1-800-870-5348.

How do I register my own Digital Certificate with the EPM® Service?

Login to www.uspsepm.com and select [Register Certificate]. Select [Browse] to locate the certificate that you wish to register with your account. If you see more than one certificate listed, you have more than one certificate installed on your computer. Only one certificate may be registered for each user account at any given time.

How do I buy USPS EPM blocks for a corporate/ multi-user account?

If you have a corporate/ multi-user account set up, all active users will have access to the same USPS EPM "pool" that you purchase.