• Drag and drop the signed word document icon into a new email message.
• Right-click on the signed word document's icon, choose: Send To > Mail Recipient.
• In your email client, open a new message window. Choose the "Insert File" feature.

Why can't I see the signatures in a document with a USPS EPM seal received via email?

If you cannot see a signed USPS EPM seal when you open a document, you have not have the Plug-In for Microsoft Office installed on your computer. Go to http://www.authentidate.com/index.php/content/view/75/455/ to download the software.

When I send a document using Microsoft Outlook®, why does the signature become invalid?

Microsoft Outlook has a feature that enables replies with changes when sending attachments. If this feature is not disabled, an EPM seal on a document will become invalid. To verify Outlook is configured properly so as not to invalidate any EPM seals:

• In MS Outlook, from the "Tools" menu, choose: Tools > Options.
• Under the "Preferences" tab, click [EMAIL OPTIONS].
• Click [ADVANCED EMAIL OPTIONS]. Make sure "Add Properties to Attachments to Enable Reply with Changes" is unselected.